Account & Login Issues
Browse all articles and guides related to Account & Login Issues.
-
Did you Forget your Password - Here's How to Reset It
Learn how to easily reset your AMAU account password, whether you're already logged in or have completely forgotten your login details.
Read article -
My Account Is Locked
Steps to take and how to contact support if your AMAU account has been temporarily locked.
Read article -
How to Log Out from Other Devices
Learn how to manage your active sessions and log out of devices via the website or mobile app.
Read article -
Multiple Device Login
Information on how many devices you can use simultaneously with your AMAU account.
Read article -
Cannot Access Your Account After Payment?
Troubleshooting steps if you are unable to access your account after completing a payment.
Read article -
Changed Your Email? Here’s How to Update It
A quick guide on how to update your email address in your AMAU account settings.
Read article -
I Am Not Receiving My Login Email
What to do if you haven't received your login email, including checking spam and alternative login methods.
Read article